Privacy Policy
Effective date: 27/02/2024
Matthew Linnecar ("we", "us", or "our") operates usewell.ai website (hereinafter referred to as the "Service").
Your privacy is critically important to us. This Privacy Policy document contains types of information that is collected and recorded by usewell.ai and how we use it. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at contact@usewell.ai.
Collection of Information
Information You Provide to Us
We collect personal information that you voluntarily provide to us when registering at the Service, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Service or otherwise contacting us. The personal information that we collect depends on the context of your interactions with us and the Service, the choices you make, and the products and features you use. The personal information we collect can include the following:
Personally identifiable information may include, but is not limited to:
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Email Address
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First Name and Last Name
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Address, State, Province, ZIP/Postal Code, City
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Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by emailing us at contact@usewell.ai.
Information Automatically Collected
We automatically collect certain information when you visit, use, or navigate the Service. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Service, and other technical information. This information is primarily needed to maintain the security and operation of our Service, and for our internal analytics and reporting purposes.
Use of Your Information
We use the information we collect or receive:
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To send you newsletters and ask for your feedback.
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To protect our Services (for example, to prevent spam or attempts to defraud users of our Service).
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To enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
Sharing Your Information
We do not share, sell, rent, or trade any of your information with third parties for their promotional purposes.
Retention of Your Information
We will only retain your personal information for as long as necessary for the purposes set out in this Privacy Policy, for as long as your account is active (i.e. for the lifetime of your usewell.ai account), or as needed to provide you services. If you no longer want us to use your information to provide you services, you can request that we erase your personal information and close your account.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Your Privacy Rights
Depending on your location, you may have the following rights:
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The right to access, update, or delete the information we have on you.
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The right of rectification.
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The right to object.
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The right of restriction.
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The right to data portability
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The right to withdraw consent
Compliance With Regulations
GDPR Compliance
For users in the European Union, we adhere to the General Data Protection Regulation (GDPR). Under GDPR, you have the following rights:
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The right to access – You have the right to request copies of your personal data from us.
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The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
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The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
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The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
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The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
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The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request under GDPR, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
CalOPPA Compliance
For California residents, the California Online Privacy Protection Act (CalOPPA) requires us to disclose how we respond to do-not-track signals set by your browser and other mechanisms that enable consumers to exercise choice regarding the collection of personally identifiable information of a consumer over time and across third-party web sites or online services. We adhere to CalOPPA by providing the following:
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A clear and conspicuous hyperlink titled "Privacy Policy" that includes information on how you may opt out of the sale of your personal information.
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An explanation of how we respond to web browser’s track signals, and other mechanisms that enable consumers to exercise choice over privacy.
Furthermore, under California law, website and online service operators are required to disclose how they respond to web browser "do not track" signals or other similar mechanisms that provide consumers the ability to exercise choice regarding the collection of personal information of a consumer over time and across third-party websites, to the extent the operator engages in that collection. We do not track our customers over time and across third-party websites to provide targeted advertising and therefore do not respond to Do Not Track (DNT) signals.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or comments about this policy, the ways in which usewell.ai collects and uses your information described here, or your choices and rights regarding such use, please do not hesitate to contact us at:
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Email: contact@usewell.ai